Payment Policy

HomePayment Policy

Last updated: September 13, 2026

This Payment Policy lists the payment methods accepted at International Driving Permit Agency (“IDPA”), operated by its mother company International Automobile Agency (https://e-iaa.com/), and explains the processing and security procedures behind them. It is incorporated by reference into our Terms of Service.

International Automobile Agency is a privately held entity. It is not a government body, regulatory authority, or instrumentality of any government. It does not issue government permits, licenses, or official documents of any kind.

1. Accepted Payment Methods

  • Credit and Debit Cards: Visa, Mastercard, American Express, Discover — processed securely via Stripe.
  • Digital Wallets: Apple Pay, Google Pay — processed via Stripe.
  • Regional Payment Methods: PIX (Brazil), iDEAL (Netherlands), Bancontact (Belgium) — processed via Stripe.

2. Payment Methods Not Accepted

  • PayPal (standalone): Not currently accepted.
  • Cash, Checks, or Cashier's Checks: Not accepted.

3. Processing and Security Controls

Stripe Integration

Stripe is our sole payment processor. All payment card data is tokenized by Stripe under Level 1 PCI-DSS compliance standards; IDPA and International Automobile Agency never store or access your full credit card details.

Fraud Prevention

Stripe Radar performs real-time fraud scoring and risk assessment on every transaction. High-risk authorizations trigger an automatic 3D Secure 2 (3DS2) step-up verification challenge.

Sanctions Screening

Automatic sanctions and OFAC compliance screening are conducted at the payment layer.

4. Billing Descriptor and Currency

Billing Descriptor: Your credit card or bank statement will reflect charges as E-IAA or IDPA TRANSLATION.

Currency: Prices are listed in USD. Stripe automatically converts the transaction amount to your card’s local currency at checkout using real-time exchange rates.

5. Failed Payments and Issuer Declines

  • Retries: Failed authorizations can be retried immediately at checkout using an alternative payment method.
  • Bank Declines: If your payment is declined repeatedly by your bank or card issuer, please contact your financial institution directly. Neither IDPA nor Stripe can override an issuer decline.

6. Refunds and Chargebacks

Refund Processing: All approved refunds are credited back to the original payment method used during checkout through Stripe.

Policy References: Refund eligibility, timelines, production cancellation terms, and the Rejection and Replacement Guarantees are governed by our Refund and Cancellation Policy.

Dispute Resolution Notice

Please contact customer support before opening a chargeback with your card issuer. Initiating a payment dispute or chargeback results in the immediate cancellation and digital revocation of your IDPA translation verification QR code.

7. Contact Information

Billing & Payment Enquiries: hello@e-iaa.com
Privacy & Legal Desk: hello@e-iaa.com
Mother Company Website: https://e-iaa.com/
Operating Entity: International Driving Permit Agency (Mother Company: International Automobile Agency)